Support - Proxy Sniffer Professional Edition
Please read through the following recommendations so that we can support your request as effectively as possible:
- Send your support request via e-mail.
- If possible, attach the data file for the web session that you have recorded (*.prxdat file).
- If the execution of the load test fails, please also attach the load test result file (*.prxres file).
- Describe the problem providing as much detail as possible.
- If useful, add further attachments such as screenshots of the GUI or log-files of load test jobs (job_*.out or job_*.err files).
- Provide your direct phone number in the e-mail so that we are able to contact you by phone.
SE-112 21 Stockholm
|Phone:||(+46 Sweden) (0)8-400 27 327||8.00 AM - 5.00 PM (GMT+1)|
|US Support:||(+1 USA) (0)650 681 4175 x105||8.00 AM - 5.00 PM (PST)|
|Proxy Sniffer General Agency in Australia:|
Safe Area Pty Ltd
18 Veron Rd.
Umina Beach NSW 2257
Phone: (+61 Australia) (0)404 905 702
|Proxy Sniffer General Agency in Germany:|
Phone: (+49 Germany) (0)991 25031-73