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Engineering Office David Fischer AG - Switzerland

Engineering Office David Fischer AG - the manufacturer of ProxySniffer - is since May 2012 a company of the Apica group. To learn more about the excellent Apica's Web performance services visit www.apicasystem.com
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Support - Proxy Sniffer Professional Edition

Please read through the following recommendations so that we can support your request as effectively as possible:
  • Send your support request via e-mail.

  • If possible, attach the data file for the web session that you have recorded (*.prxdat file).

  • If the execution of the load test fails, please also attach the load test result file (*.prxres file).

  • Describe the problem providing as much detail as possible.

  • If useful, add further attachments such as screenshots of the GUI or log-files of load test jobs (job_*.out or job_*.err files).

  • Provide your direct phone number in the e-mail so that we are able to contact you by phone.

All Countries

Worldwide Support:
 
Apica AB
Garvargatan 9
SE-112 21 Stockholm
Sweden
 
www.apicasystem.com
Phone:(+46 Sweden) (0)8-400 27 3278.00 AM - 5.00 PM (GMT+1)
US Support:(+1 USA) (0)650 681 4175 x1058.00 AM - 5.00 PM (PST)
E-Mail: support@apicasystem.com

 
Australia

Proxy Sniffer General Agency in Australia:
 
Safe Area Pty Ltd
18 Veron Rd.
Umina Beach NSW 2257
Australia
 
www.safearea.com.au
Phone: (+61 Australia)  (0)404 905 702
E-Mail: info@safearea.com.au

 
Germany

Proxy Sniffer General Agency in Germany:
 
REMSA GmbH
Lateinschulgasse 15
94469 Deggendorf
Germany
 
www.remsa.de
Phone: (+49 Germany)  (0)991 25031-73
E-Mail: info@remsa.de

 

  
Copyright 2012
Engineering Office David Fischer AG, Switzerland
All rights reserved.